Simon Uwins
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Creating Loyal Brands...
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Fresh Thoughts…

The Brand Remains the Same…
The Brand Remains the Same…

Consistency. It’s the unsung hero of branding. Without it, brands wouldn’t exist.

For marketers, there’s always been the temptation to keep moving and try something new. Now, AI is speeding up marketing even more.

Yet today, a coherent brand is more important than ever.

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Customer Experience, Brandingsimon uwinsOctober 15, 2026
Brands, AI, and the Road to Nowhere...
Brands, AI, and the Road to Nowhere...

Brands depend on people. And people are social animals, who want to feel valued and connected.

Yet business leadership seems to occupy a different universe, obsessed with driving the adoption of AI.

Yes, execution may get faster and more efficient. But at what cost to the brand?

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Brands, Customer Experience, Businesssimon uwinsSeptember 15, 2026
Back to the Future with Branding…
Back to the Future with Branding…

Branding. It’s having a moment.

Why? AI is the future, right? Marketing will never be the same again.

Yet ironically, it’s also driving a return to the fundamentals of branding.

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Branding, Businesssimon uwinsAugust 5, 2026
Every Touchpoint Tells a Story…
Every Touchpoint Tells a Story…

Touchpoints.

They tell stories. Some big, some small, but together they define the brand.

Marketers need a clear, coherent, and positive picture of the brand to emerge.

But since touchpoints are not all under Marketing’s control, this means embedding the brand into the culture of the business.

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Customer Experience, Businesssimon uwinsJune 2, 2026
The Paradox of Customer Personalization…
The Paradox of Customer Personalization…

The promise of one-to-one marketing has been a tantalizing prospect for much of my professional life. Now with AI, it seems finally within reach.

Yet marketers should tread carefully.

We may have the tools to scale one-to-one marketing. But it’s never been more important for a brand to stay consistent from person to person.

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Branding, Marketing, Customer Experiencesimon uwinsApril 22, 2026
We’ve Lost That Branding Feeling…
We’ve Lost That Branding Feeling…

Strong brands.

They make businesses more valuable. CEOs and investors intuitively know it (even if they can’t value them on the balance sheet).

Yet, rather than the means for creating a key strategic asset, branding today seems little more than an afterthought.

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Branding, Customer Experience, Businesssimon uwinsMay 14, 2025
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