We’ve Lost That Branding Feeling…
Strong brands.
They make businesses more valuable. CEOs and investors intuitively know it (even if they can’t value them on the balance sheet).
Yet, rather than the means for creating a key strategic asset, branding today seems little more than an afterthought.
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The Fault in our Advertising...
Advertising.
We understand how it works better than ever. And it’s everywhere. This should be advertising’s golden age.
Yet it’s never been harder for advertising to make an impact.
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Don't Be Fooled By Brand Reputation...
Brand reputation.
I’ve never seen the point. As Jeff Bezos famously said, “Your brand is what people say about you when you’re not in the room”.
Where does that leave brand reputation?
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Rules of Customer Engagement…
Engage or die.
It was a much-used refrain accompanying the rise of social media.
Nearly two decades later, the precipitous decline in organic reach for brands, and challenges around false measurement and fake followers, make this appear just another example of marketing hype.
Yet ironically, engage or die is even more relevant advice today.
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The Paradox Of Investing In New Customers...
Brands need to focus more on acquiring new customers in order to grow. It’s advice that has become increasingly widespread.
The ball started rolling with the publication of How Brands Grow by Byron Sharp in 2010.
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Brand Consistency In A Digital World...
How often have you heard the mantra consistency is the key to successful branding? It's been taught as a fundamental branding principle throughout my career.
Yet growing up in retail marketing, this was not my experience.
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